The clinic is contracted with EOPYY, the services are free for the insured patients.


The one-person societe anonyme with the name "M.X.A. TRIGKAS NEPHROS MON. A.E. » and the distinctive title TRIGKAS NEPHROS MON. AE, which is based in Patras (521 Korinthou Street and Voriou Ipirou) and operates as a hemodialysis unit, acts as a Data Processing Officer and for the purposes of conducting its business activities, processing personal data and, in compliance with the Regulation (EU) ) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) take appropriate technical and organizational measures to protect the personal data which it processes and to ensure that such data is always processed, both by the company itself and by third parties who process personal data on its behalf, in accordance with the terms and conditions set by the current legislator framework.

For this purpose, TRIGKAS NEPHROS MON. A.E. inform you of the type of personal data collected, of the ways in which it is collected, stored, used and transmitted and of how long it is stored, of the reasons and purposes of such processing, of the security measures taken for their protection, as well as for your relevant rights:

This information - notification concerns any act or series of acts carried out by TRIGKAS NEPHROS MON.A.E. , with or without the use of automated media, in personal data or in personal data sets, such as collection, registration, organization, structure, storage, adaptation or modification, retrieval, retrieval of information, use, the disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.


  • What personal data concerning you do we collect and for what purposes:

Α) When you visit TRIGKAS NEPHROS MON.A.E.

THE TRIGKAS NEPHROS MON.A.E. , based on the principles of legality, transparency, confidentiality and data minimization, maintains a file and processes personal data for the sole purpose of processing your legal requests and facilitating access to the dialysis services it provides. TRIGKAS NEPHROS M.A.E. maintains complete confidentiality and undertakes to maintain the integrity, security and confidentiality of the information provided to it, thus ensuring privacy.

THE TRIGKAS NEPHROS MON.A.E. processes only personal data which is absolutely necessary for the purposes mentioned below.

Specifically, TRIGKAS NEPHROS MON.A.E. through its medical, nursing and administrative staff collects, registers and processes your personal data, including data relating to your state of health, as they arise from the receipt of your medical history, during your course of your treatment, from your consents to perform medical operations, as well as from the results of the diagnostic and clinical examinations carried out in the context of your treatment as a hemodialysis patient, in order to provide medical and nursing services to your person, taking any an appropriate and appropriate measure to safeguard the confidentiality of this information. The health data that you provide to us and that are processed by the medical and nursing staff are also covered by the provisions on confidentiality of the Code of Medical Ethics (Law 3418/2005) and the Nursing Code (PD 216/2001), as they apply in each case. .

At the same time, the administrative staff of TRIGKAS NEPHROS MON.A.E. (secretariat and accounting) processes simple personal data concerning you (indicative: name, occupation, address, date of birth, ID card or passport number, AFM, AMKA, contact details), as well as limited health data (indicative: date of admission to the unit, patient barcode, patient ticket, treating Doctor, referring Doctor, insurance company, type of dialysis, type of diagnostic test), in order to comply with our legal obligations and at the same time satisfy the our business interest. Specifically, the purposes of collecting this data are the following: the issuance of the legal document for payment by the EOPYY. of the medical services we provide you, the information of the competent public service (today of the Health Directorate of the respective Regional Unit of the Region of Western Greece) for the payment of the food allowance, the information of the Coordination and Control Service of the final stage (Y.Σ.Ε.) And the National Transplant Organization (Ε.Ο.Μ.), as well as the information of the respective collaborating company (today ……………….) For the supply of the necessary dialysis materials.

Also, the TRIGKAS NEPHROS MON.A.E. processes personal data concerning you, such as name, date of birth, VAT number, AMKA, contact details, as well as your health data, related to your medical history, in order to compile the GENERAL EXPLANATION FILE of your DISABILITY benefits
for deposit at the Disability Certification Center (KEPA).

In addition, TRIGKAS NEPHROS MON.A.E. uses the medical certificate of initiation of dialysis, your personal and insurance details and the medical file with your history of dialysis, in order to prepare the file that will be delivered to you and accompany you in case of your hospitalization or change of dialysis center.

Your non-provision of the above data makes it impossible for us to provide our medical services and requires the termination of our relationship.

The staff of TRIGKAS NEPHROS MON.A.E. is committed to maintaining the utmost confidentiality and security, the integrity and confidentiality of your personal data. Access to your personal data is restricted to prevent unauthorized access, modification or misuse and is only permitted between our employees and associates and only to the extent and extent necessary, as discussed above. TRIGKAS NEPHROS M.A.E. makes every effort and takes all appropriate physical, technical, legal and organizational measures to maintain an excellent level of security, but bears no responsibility if, despite due diligence, the confidentiality of information is violated.

Β) When you visit the website of TRIGKAS NEPHROS MON.A.E.

Every time you visit the website of TRIGKAS NEPHROS MON.AE, cookies are used, which are small text files that are sent to the browser you use and stored on your computer, for as long as you are inside our website, for the purpose of to ensure its proper operation and continuous improvement and to offer you the best possible service through More relevant information can be found in the Cookies Policy that has been posted on our company website and which you please read.

Γ) When you use the contact form or send CV of the website of TRIGKAS NEPHROS MON.A.E.

Every time you use the contact form of our website and in order to respond to your message we collect the data you fill in the necessary fields ( name, phone and email ).

In case you send us a CV and for the purpose of evaluating it for a job in the company, we collect the information you fill in the relevant fields ( name, phone and email, information about the training and your previous service etc .), as well as the CV that you attach along with any of its appendices . We inform you that we keep the CVs we receive for a period of 6 months from their receipt. If you want to delete your CV sooner, please let us know at (email)

  • Legal reasons for processing your personal data

THE TRIGKAS NEPHROS MON.A.E. processes your personal data only when it has a legitimate reason to do so. Legal reasons are:

A) the provision of services assigned to us and you wish to receive from us.

B) Our compliance with an obligation imposed by the current legislation, such as the Code of Medical Ethics (Law 3418/2005), Law 4486/2017 (Article 21 - Individual Electronic Health Record), the Nursing Code (p.d. 216/2001), the Income Tax Code (Law 4172/2013) and the Greek Accounting Standards (Law 4308/2014).

C) The preservation and protection of the legitimate interests, both yours and ours. Thus, we use closed circuit television (CCTV) and security cameras in order to be able to protect the safety of individuals, materials and facilities of the unit, in accordance with the specific conditions provided for the installation of cameras in hospitals.

D) The consent you provide to us under the specific terms and conditions set by the applicable legal framework, in order to receive updates on services, products and actions of the unit.

E) Especially regarding the processing of special categories of data (health data) the medical diagnosis and the provision of health care or treatment, consisting in the provision of dialysis services. If the treatment is performed for other purposes, such as involving a patient in a clinical trial, then your explicit consent will be sought.
F) The establishment, exercise or support of legal claims, whether in legal proceedings or in administrative or extrajudicial proceedings in cases involving medical liability and the provision of health services in general.

  • Where do we transmit your personal data?

Transfer to public insurance body: TRIGKAS NEPHROS MON.A.E. , in fulfillment of its legal obligation, transmits (by physical and electronic means) simple personal and sensitive personal data concerning you (health data) to your public insurance institution (EOPYY or any other insurance fund ) and its auditors, in order to cover your medical expenses.

Transmission to public bodies: THE TRIGKAS NEPHROS MON.A.E. , in fulfillment of its legal obligation, transmits (by physical and electronic means) personal data concerning you, simply and sensitively (health data), to the Health Directorate of the respective Regional Unit of the Region of Western Greece, for the purpose of granting you its "Alimony" allowance, which you are entitled to by law (YA A2c / 5014 / 19.07.1982).

Also, TRIGKAS NEPHROS MON.AE, in fulfillment of its legal obligation, transmits (by physical and electronic means) personal data concerning you, simple and sensitive (health data), to the Coordination and Control Service of the final stage of chronic renal failure (Y .Σ.Ε.) And to the National Transplant Organization (Ε.Ο.Μ.).

Transmission to diagnostic laboratories: TRIKGAS NEPHROS MON.A.E. , in fulfillment of its legal obligation, transmits (by physical and electronic means) personal data concerning you, simply personal and sensitive (health data), to the collaborating diagnostic laboratories, in order to carry out the examinations necessary for your treatment. In this case the TRIGKAS NEPHROS MON.A.E. remains responsible for the processing of your personal data and defines the purposes and means of processing, in addition does not always sign a special contract to ensure that the processing is carried out in accordance with the applicable legal framework and that you can freely and unhindered exercise your rights , as described in detail below.

Transmission to suppliers: TRIGKAS NEPHROS MON.AE, in fulfillment of its legal obligation, transmits (by physical and electronic means) personal data concerning you, simply personal and sensitive (health data), to the companies, which supply it with the necessary dialysis materials.

It is clarified that the law (article 14 par. 9 of the Code of Medical Ethics) exceptionally allows access to the patient's medical records:
a) to the judicial and prosecutorial authorities in the performance of their duties ex officio or at the request of a third party invoking a legitimate interest and in accordance with legal procedures,
b) to other bodies of the Hellenic State, which based on their statutory provisions have such a right and competence.


  • Retention time of your data

TRIGKAS NEPHROS MON.AE, in compliance with its legal obligation (article 14 par. 4 par. A) Code of Medical Ethics), but also out of the need to safeguard your vital interests (life and health) through the provision of appropriate treatment, keeps in your medical file your medical file for ten (10) years from your last visit / hospitalization. The contents of the medical file are all data related to your health, as well as the simple personal data that you have provided to us for the purpose of providing dialysis services by TRIGKAS NEPHROS MON.A.E. towards you.

Also TRIGKAS NEPHROS MON.AE, in compliance with its legal obligation, keeps in its file the purely accounting-tax files for five (5) years, unless their maintenance is required for a longer period, as long as this is required by the the need to safeguard its legal interests before any competent Court and Authority.

In case the time limits change, we will inform you immediately about any change.

  • Your rights

You have the following rights in relation to your personal data:

  • Right of access, correction and deletion: You have the right to request access to any of your personal data we hold and to receive additional information regarding their processing. You also have the right to request the correction of any inaccurate data or the completion of any incomplete data concerning you and, under certain conditions, to request the deletion of your personal data.
  • Right to restrict processing: You have the right to request a restriction on our processing of your personal data when:
    ‒ question the accuracy of the personal data until we have corrected or verified its accuracy·
    ‒ you think the editing is illegal, but you do not want to delete the data·
    ‒ We no longer need your personal data for processing purposes, but it is necessary for you to establish, exercise or support legal claims·
    ‒ you have objected to the processing justified by reasons of legitimate interest, pending verification as to whether we have compelling legitimate reasons to continue the processing.
    Where personal data is subject to such restrictions, we will process it only with your consent or for the establishment, exercise or defense of legal claims.
  • Right to portability: You can, by contacting directly with TRIGKAS NEPHROS M.A.E. and under certain conditions, to receive all the personal data you have provided to us in a format that will allow you to access it (structured, widely used and machine-readable format), as well as to ask us to transmit it, if as far as technically possible, to another controller. In particular, you can contact us directly for shipment by any appropriate means of your medical record or diagnostic and clinical examinations to another clinic or hospital. This right exists for the data that you have provided to us and their processing is carried out by automated means based on your consent or in the execution of a relevant contract or in compliance with a legal obligation.

Right to object to the processing: You have the right, as long as the conditions of the law are met, to object to the processing of your personal data. If you object, we must discontinue the processing, unless we can either put forward compelling legal processing reasons that take precedence over your interests, rights and freedoms or, where necessary, process the data to establish, exercise or defend legal claims.

Data Security

THE TRIGKAS NEPHROS MON.A.E. apply the appropriate physical, technical, legal and organizational measures, which are compatible with the GATT and applicable national legislation, to ensure the safe processing of your personal data and to prevent accidental loss or destruction, as well as unauthorized or / and illegally accessing or using, modifying and disclosing them.

All personal data in our possession is stored in a physical and / or electronic manner and we have implemented appropriate physical and technical security measures to ensure that such personal data is kept available, intact and secure.

When TRIGKAS NEPHROS MON.A.E. entrusts a third party as the processor to collect or otherwise process personal data on its behalf; within the specifications of the FGM and applicable national legislation, including those on processing security.

  • Data Protection Officer (DPO)

THE TRIGAS NEPHROS MON.A.E. informs you that he has a Data Protection Officer. For any further information regarding the processing of your personal data, this information and your rights (access, correction, deletion, processing restriction, processing opposition, portability), as described in detail above, as well as to exercise any of these rights, you can contact the DPO either by phone (phone 2610322222) or by letter (at the physical address: 521 Korinthou and North Epirus, Patra PC 26222) or by fax 2610333360 or by e-mail

  • Changes to the Privacy Policy

We regularly review the Privacy Policy and reserve the right to review it whenever deemed necessary, always within the applicable legal framework and in accordance with any changes in applicable law, to include in it changes in our business activities, legal requirements and the way we process personal data.

These changes will be announced by TRIGAS NEPHROS MON.A.E. without delay and in a convenient way either during your arrival at the unit or through our website or via a message on your mobile phone or at your e-mail address.

  • Last Policy Update

This policy may be updated from time to time.

This latest version is valid from 01/10/2021.